RESCARE is a “Data Controller” because it determines what personal information is collected and
how it is stored.
This data is provided to Rescare by individuals choosing to: complete Rescare standard forms; take
part in a survey/research, contact Rescare via telephone or email, or provided by organisations that
process donations e.g. banks, PayPal.
A cookie is a small file which asks permission to be placed on your computer’s hard drive.
Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preference.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
We use a system called StatCounter to obtain the above anonymous information. Statcounter are a
reputable and well-established firm, and we hope that you will allow us to use their data to
improve the service we give you.
However, we do provide an option to refuse StatCounter analytics cookies by visiting this page.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages
you find useful and which you do not.
A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but
you can usually modify your browser setting to decline cookies if you prefer. This may prevent you
from taking full advantage of the website.
The following principles from the GDPR form the basis of Rescare’s approach to Data Protection:
The lawful bases for processing data are set out below – at least one of these must apply whenever
Rescare collects and processes personal data:
The GDPR provides the following rights for individuals. Rescare will have adequate processes to
respond to any requests of these rights:
Rescare is registered with the Information Commissioner’s Officer and appears on the Data
Protection Register. Our Registration Number is ZB174047.
If Rescare sends/receives data to and from countries outside the UK, it will ensure that it follows
the appropriate data protection legislation for that country.
The provisions of the GDPR are expected to be incorporated directly into UK law from the end of
the transition period, to sit alongside the DPA 2018. PECR is already incorporated in UK law.
Your information (electronic) is stored on the cloud provider One Drive and is password protected
with access restricted to only relevant Trustee and operational staff members.
An encrypted electronic back-up is taken periodically and stored securely. Any personal information received on
paper is securely locked in a cabinet at Rescare office premises.
Records are deleted after 6 years of membership ending including 6 years after a membership is
deemed dormant because we have been unable to contact a member.
If you have any concerns about our use of your personal information, you can make a complaint to
Rescare, Suite 1B, Sinclair House, Cheadle Hulme, Cheadle, Stockport, SK8 5AF | 0161 474 7323 | office@Rescare.org.uk
You can also complain to the ICO if you are unhappy with how Rescare has used your data.
The ICO’s address:
Information Commissioner’s Office
SK9 5AF Helpline number: 0303 123 1113 ICO website: https://www.ico.org.uk