“Britain’s first Chief Inspector of Adult Social Care is preparing to recruit an army of ordinary people with personal experience of the care system to help conduct inspections.”
This was the headline to an article published 14th Oct. by Emily Dugan, Social Affairs Correspondent of the The Independent, following her interview with Andrea Sutcliffe who has just taken up the role.
Sutcliffe stated that these new “experts by experience” – including relatives of people in homes – would take a central role in her radical overhaul of the regulation of care homes and other services.
The Care Quality Commission (CQC) has announced a package of intended changes to the way the watchdog keeps care providers under scrutiny.
Sutcliffe asserted that of her first moves will be to make sure her inspectors only work in adult social care and are thus expertly qualified to make professional judgements.