Rescare is a registered UK charity. It is not-for-profit organisation, run by families of people with learning disabilities, for people with learning disabilities and their families. The first-hand experiences of its committee and its staff gives Rescare a particular insight into the problems associated with learning disability, and especially into the pressures on family carers. Rescare always welcomes new members (Membership application details here).
Rescare runs a helpline five days a week, Monday to Friday, except on public holidays and between Christmas and New Year. The helpline is available during office hours – currently 9.00 am to 1.00 pm. Outside these hours, messages may be left on our answerphone. The helpline’s number is 0161 474 7323 (During Covid-19: Helpline number is 07904 403 721). To contact the helpline by email, please use the Contact Form on the Contact Us page.
The helpline will attempt to reply to most questions relating to learning disability, and in particular to its impact on family carers; questions received often relate to health care, social care, education and housing provision. Note: we can give information on legislation relating to learning disability e.g. the Mental Capacity Act, the role of the Court of Protection, the Children and Families Act, the Care Act 2014, but cannot give specific legal advice.
Rescare also supports campaigns run by its members, and may endorse the campaigns of other organisations and charities as it sees appropriate. Rescare lobbies MPs, ministers and agencies such as the Law Commission on changes to legislation and policy, and responds to many consultations on issues relating to learning disability.